Return & Exchange Policy

Return & Exchange Policy

At Paws&Bling, we want you to feel confident with every purchase. If something is not quite right, please contact us and we will help you with the next steps.

Return Window

You may request a return within 14 days of delivery for eligible items.

Return Eligibility

To be eligible for a return, items must be unused, unworn, in original condition, and returned with the original packaging. Items that show signs of wear, damage, stains, odors, or alteration may be denied.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

• Custom or personalized items
• Items that have been worn or used
• Final sale items
• Gift cards

Exchanges

If you ordered the wrong size or would like to exchange an eligible item, please contact us first. We will confirm availability and guide you through the exchange process.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping fees are non-refundable.

Damaged or Incorrect Items

Please contact us within 7 days of delivery if your order arrives damaged, defective, or incorrect. Include your order number and clear photos so we can review the issue quickly.

Refunds

Once your return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Processing times may vary by bank or payment provider.

How To Start A Return Or Exchange

Email us at pawsandbling2026@gmail.com with your order number, the item you want to return or exchange, and the reason for your request.